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How to Protect Your Business AccountLearn how to protect your retail business account by recognizing spoof sites and phishing attempts.
How to Protect Your Dealer Central AccountLearn how to protect your Dealer Central account by recognizing spoof sites and phishing attempts.
How to Promote My AdWant more eyes on your ad? By following these easy steps, you’ll be on your way to making your ad m....
How to Post an AdLearn how to create and post ads with these easy-to-follow instructions.
How to Post an Effective AdIt’s easy to post an online ad quickly, but to maximize your effort, we’ve provided many suggestions....
How Do I Report Issues to the Police if I’ve Been Defrauded?Some tips on how to report to the police if you've been scammed or defrauded
How to Buy Authentic Second-Hand Designer Bags with ConfidenceSome tips on how to purchase genuine designer bags and purses in the second-hand market
How Do I Subscribe to Kijiji's RSS Feeds?Watch the new items roll in! If you want to get real-time updates to searches that interest you, th....
How Do I Report a Reply or Block a User?Learn how to report bad messages and block other members from contacting you.
How Do I Register?Registration is required to post an ad on Kijiji and having a registered account comes with a lot of....
The Ultimate Guide to Spotting a Scam OnlineSome tips and hints on how to spot a scam
Business Accounts and Changes to Listing FeesFrequently asked questions about business accounts and changes to listing fees
How Do I Report an Ad?We want you to have a positive experience using Kijiji. So, if you come across a scam, spam or othe....
How do I fix the location for my listing?If you posted your address in your ad but it appears incorrectly on the site, this article will teac....
What To Do When You Can’t Properly Check an Item for DefectsRecommendations for checking your purchased items for defects and making sure you're buying items in....
Why was My Car Seat Ad Removed?Kijiji no longer allows car seat listings which do not comply with new safety guidelines.
Asking to Overpay for an ItemIf you receive a reply from an interested buyer offering you more money for an item you’re selling, ....
Linking to a WebsiteGuidelines when linking to a website.
How We Are Supporting Contactless TransactionsInformation about the attributes we have to support contactless transactions
How Long Are Ads Active?Find helpful information about the lifespan of your ad, depending on which category you choose, as w....
Our Commitment to Black and Indigenous CommunitiesWe’re listening, learning and taking action.
Guide to Responsible Pet AdoptionBefore buying or adopting a pet, please make sure you’ve considered all aspects of responsible pet o....
Unable to Access Ad From Email LinksIf you're not able to access your ads or account when clicking on a link sent to your email address,....
What to Do if I've Been ScammedLearn what steps to take if you’ve been the victim of fraud, and find out which resources are availa....
Unable to Add AttachmentWhen using Kijiji, it’s handy to be able to add a file attachment to your reply, whether it’s a resu....
Getting Around ScoresSome information on the Real Estate neighbourhood walking, cycling and transportation scores work
Why Was My Ad Removed?If your ad was removed from Kijiji, you may be wondering why. Learn why some ads may be removed whi....
Purchasing Gift Cards: Safety TipsSafety tips when purchasing Gift Cards
User Review PoliciesLearn more about our policies when you rate and review users.
Psychic Service ScamsOur guide to recognizing dangerous psychic practices and scams.
Additional Policies for Paid CategoriesPaid ads in our Real Estate, Cars & Vehicles, Pets, Jobs, Services and Vacation Rentals categories a....
Avoiding Contractor, Moving, and Other Service ScamsHow to avoid being scammed or defrauded by contractors, moving or other services
Kijiji Pre-Authorized Credit Card PaymentsFind out all you need to know about our Terms and Conditions surrounding the Kijiji pre-authorized c....
Kijiji Canada $25 Gift Card Giveaway Terms and ConditionsTerms and Conditions for the Kijiji Canada $25 Giveaway
Pet Posting PoliciesPlease respect the following rules when posting a pet ad on Kijiji.
Viewing ProfilesIntroducing a more evolved Kijiji profile! Learn how to create, view and use profiles to build trust....
Avoiding Payment ScamsRecognize the red flag. This is a reply scam.
Deleting your Kijiji AccountInstructions on how to delete your Kijiji account
Mark as SoldExplaining how to mark your ad as sold
FavouritesSave ads that interest you to your "Favourites" list. With a click of the mouse, you can access the....
Why Am I Not Receiving Replies?Learn how to address each of the most common issues with receiving messages.
Sending & Receiving MessagesLearn how to send, receive, and delete messages on Kijiji. You can also learn about message expiry a....
Avoiding Pet ScamsBe aware of what to look for when replying to a Pets ad. With the right information at your fingert....
Prohibited ContentFor the safety of our community, there are items that aren’t permitted on Kijiji. See the comprehen....
URL FeatureBy adding the URL feature to your ad, you’re able to direct potential buyers to another website for ....
Deleting My AdWhen your ad is sold or you no longer need it, we ask that you please delete your ad. Learn how to d....
Avoiding Job ScamsBe aware of what to look for when replying to a job ad. With the right information at your fingerti....
Creating Search AlertsGet notified when new ads are posted - learn how to set up and delete alerts and saved searches.
Sorting Search ResultsInformation on how to sort and filter your search in a number of different ways to find the item you....
What is Flagging? Why Bother Reporting Ads?How community members help to keep Kijiji clean from spam, fraud, scams, and illegal postings
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